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Q: Do you have annual or monthly fees for your programs? A: No. The right to use our programs is sold, it is not a subscription. Our programs cover: technical support and update service for one year. After that period, if you choose to continue receiving our services, you will receive an invoice for a percent of the current program value. (This can be put towards your payment for the next year’s service.) If you wish to discontinue our services, no further charges will be incurred and your system will continue to function as is.
Q: Can I keep a record history of the ADs and SBs? A: Yes. There is a designated section which contains all of this information. There is also a direct link via Internet allowing you access to the AD text.
Q: Is there a limit to the number of aircraft or components contained in your software? A: No. There is no limit, other than your computer’s capability.
Q: Are the standard forms included in the program? A: All forms provided by Transport Canada and FAA are currently in the program. We can also include any other forms needed.
Q: Can anyone access the information contained in your programs? A: We have created a program containing access restrictions. The Account Manager Module controls access and restrictions using passwords, as is required by each user.
Q: Can I export a document? A: Yes. You can export or import a document or a file by using the functions in the Microsoft Office programs. You can also use the Internet to export and import documents, which will be incorporated in the Aircraft Maintenance Manager.
Q: Can someone modify the information contained in a work report? A: Once archived, all information relating to the work report is no longer modifiable. However, they can be printed or a copy can be exported.
Q: Can the program prepare the logbook entries? A: Yes. These writings are automatically generated from the completed work reports and are personalized to the proper log. (Journey Logs, Technical Logs, etc.) They can then be printed on self-adhesive paper. Items that are not needed can be manually eliminated.
Q: Does this program fill in the modifications, major repairs and 337 forms? A: Yes. They are automatically filled in using the same method as the logbook entries. The information is taken from the work report.
Q: After completing a job, do I have to manually update the information?
A: No. All items that need to be updated are filed in a list. By simply clicking on a field, the completion time for each will be adjusted to the one displayed above. (It can also be changed). The serial number can be changed as well, as if it is a used part and the current time can be entered. From this window, you have access to other sections to make changes or to obtain information.
Q: Do you keep recurrent defect statistics? A: Yes. They are kept by ATA codes, hour groups, dates, descriptions and corrections. By hitting a key, a divided circle will be displayed showing the number of defects for each ATA code and its proportion.
Q: Can all reports be personalized to their users? A: Yes. We offer the possibility of replacing our logo with the user’s logo.
Q: Can I adjust the "warnings" as I choose? A: Certainly. You can apply the "warning" of your choice for each component, recurring AD, etc., in hours, cycles, calendar time or all three at once.
Q: If I add a second aircraft of the same type, is it necessary to re-enter the complete data? A: No. A template can be created for each type of aircraft. You can also create another airplane from an existing one in your system. It will copy all the data and numbers that are possible to find for both aircraft. However, it will not copy the data applying to only one, e.g. the time and serial numbers of the components as well as the time span of the ADs, SBs, etc.
Q: Can I have a Due Sheet produced whenever I need for my aircraft? A: Yes. Our due sheet includes all the selected aircraft and contains all the due or in "warning" items with a detailed time schedule.
Q: Can the system project future maintenance requirements? A: Yes. It is very easy to produce a report of forecasted tasks that will need to be done in any given period of time.
Q: Do your technicians need to be on site for the installation and initialization of the software? A: No. Anyone can easily install our programs. However, if you prefer, our technicians can do it for you.
Q: How was your software designed? A: The Aircraft Maintenance Manager software was designed in Delphi. It is a high performance tool.
Q: Do you have an inventory control? A: Yes. We have created an inventory control which manages the part quotation requests, purchase orders, operating costs of the aircraft fleet, third party billing, parts in stock with limited time, parts to order, etc. All generated documents can be printed automatically, faxed, or sent by email using the supplier information listed in the program.
Q: Can I transfer the inventory program information that I currently use into your program? A: Depending on how your inventory is set up, it should not be a problem for our technicians to do it for you.
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